Frequently Asked Questions
Everything you need to know about DIM MAK COLLECTION products, shipping, and more.
What is the inspiration behind DIM MAK COLLECTION?
Founded by Steve Aoki, DIM MAK COLLECTION is a premium streetwear label that fuses the energy of the underground music scene with high-end Japanese-inspired aesthetics and contemporary fashion.
How long will it take for my order to ship?
Orders are typically processed within 2-3 business days. Domestic shipping usually takes 5-7 business days, while international shipping can take 10-21 business days depending on customs and location.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that limited edition drops and sale items may be marked as final sale.
How do I know which size to choose?
Our garments often feature a custom streetwear fit. We provide a detailed size guide on each product page with specific measurements to help you find your perfect fit.
Do you ship internationally?
Yes, we ship worldwide. Please be aware that international orders may be subject to import duties and taxes, which are the responsibility of the customer upon delivery.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy now, pay later options through select providers at checkout.